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Covid-19 Update

Covid-19 update

1.Showroom
Following the latest update from the Prime Minister our showroom will be closed until further notice. This is something we have held off doing for as long as possible, however we now have no choice. As soon as we are informed we can, we will re-open our showroom. We will still be allowing collection of items from our premises if pre-arranged. Items must be paid for in full prior to collection and these will be left outside of the door with a delivery note to sign.

2.Offices

Our offices are now also closed. All of our employees still have access to emails via remote working and our office telephone number (01904 471095) will still remain fully operational.Please leave a voicemail if you don't get hold of us and we will call you back as soon as possible.

3.Deliveries

We will still be carrying out deliveries, these will either be via DPD or our own vans. Unlike previously we will not be bringing these into people's homes or offices and instead will be leaving these outside at a pre-arranged time. We are still able to deliver desks but these will not be assembled on site as this requires our technicians to be on site for up to an hour. We will still be able to send out smaller items such as mice, keyboards, laptop kits etc. We will still be receiving occasional deliveries into our premises and will be following strict hygiene procedures before and after signing for these.


4.Supply of products

Upon writing this we have received notification from a few of suppliers of chairs that they have closed production temporarily, therefore the only chairs we can supply are ones we already have in stock. We have shown out of stock products on our website and will notify anyone who orders these products of the delays. We are hopeful that there shouldn’t be too much disruption to the majority of our products, as we have been ensuring that stock levels are maintained at higher levels than usual.

5.Assessments
We are no longer carrying out assessments as this is not classed an a reason to be leaving the business premises. If you do want to book a date in advance then we will take bookings. If we do need to further postpone these then we will inform you.

6. Trials of products
Unfortunately products will not be available on a trial basis for hygiene purposes. Trials will resume in the future.

7. Employees
We have provided all employees with the up to date information on covid-19 and will continue to provide them with updates as they come in.

If you have any queries, please don't hesitate to email us sales@lundia.co.uk or call us on 01904 471095

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